WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register for an account on our website (www.fezz.shop). You provide us with information such as your name, email address, password, and postal address or you connect to the Service via a social networking site.
We collect information from you when you register for a style session or purchase an item through our social platforms (ShopFezz) (Fezz. Shop). You provide us with information such as your name, email address, and shipping or physical address or you connect to the Service via a social networking site.
When registering for an occasion to be styled for through Fezz.Shop, you may be asked to enter your name, email address, physical address, and phone number. You may, however, visit our site anonymously, without purchasing or booking anything. In addition, during your style quiz, we collect information such as your date of birth, sizing, fit, price point, and style preferences. When you receive our clothes or make a purchase, we record what you keep and what you return. If you contact us via email, text, or customer portal we will collect your contact information, as well as any other content included in the message, in order to send you a reply and/or address your request or feedback. We may receive a confirmation when you open an invoice from Fezz if your computer supports such capabilities.
GENERAL COLLECTION & USE
In general, the personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our Services. We use your personal information in the following ways: to choose and deliver your items, respond to comments, requests, and questions, and provide customer service; identify you as a user in our system; provide, process and deliver the Services you request; improve the quality of experience when you interact with our Services.
HOW DOES FEZZ USE YOUR INFORMATION?
Any of the information we collect from you may be used in one of the following ways:
To process transactions: Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of completing your purchase and delivering the purchased product or service requested.
To send periodic emails: The email address you provide to complete a purchase will only be used to send you information and updates pertaining to your orders. To provide you with products and services, such as to: fulfill your orders and process your payments; process, maintain, and service your account(s) and memberships; and to provide you with products and services that we think you will like.To respond to you, such as when you: place an order; call us; make a request or inquiry; complete a survey; or share a comment or concern.For personalization of your experiences with us, including to: remember your interests and preferences; customize the products and services we share with you; facilitate your interactions with our stylists; track and categorize your activity and interests on our website.
We may post user feedback on the Services from time to time. If you make any comments on a blog, SNS page or forum associated with the Service, you should be aware that any information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these forums.
INFORMATION COLLECTED FROM SOCIAL NETWORKING SITES
DOES FEZZ DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
I LIVE OUTSIDE THE U.S., CAN I USE FEZZ?
Fezz (www.fezz.shop) and services are hosted in the United States and are intended for United States visitors.
This policy was last modified on January 13, 2023.